Refunds & Returns
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Refunds and Exchanges:
We happily give refunds and exchanges on unused and undamaged items.
Just contact me within: 14 days of delivery
Ship returns back to me within: 30 days of delivery
If an item is damaged in transit:
Please document the damage and contact me within: 14 days of delivery
so we can file a claim with shipping insurance to make things right.
THE FOLLOWING ITEMS CAN'T BE RETURNED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products
- Digital downloads
- Intimate items (for health/hygiene reasons)
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs, unless specified differently in messages with shop owner.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
